Low
- How you are verified
- Self-declared details with a verified email address or mobile number.
- Authentication
- Password only
- Typical services
- Information requests, appointment booking, newsletters.
Level of Assurance
How much confidence a service needs
Not every service needs the same certainty about who you are. Assurance levels define how strictly your identity was verified and how strongly you authenticate.
Demo prototype — the levels shown here illustrate the approved design and are not final policy text.
Substantial
- How you are verified
- Civil Registry record match plus document check and a second authentication factor.
- Authentication
- Password + one-time code
- Typical services
- Most citizen transactions, permit applications, status requests.
High
- How you are verified
- In-person identity verification at a Public Service Center with biometric document check.
- Authentication
- Password + device-bound key, PKI-backed
- Typical services
- Legally binding signatures, business representation, sensitive records.
Raising your level
- Start at Low with Self-Registration in a few minutes.
- Reach Substantial once your details match the Civil Registry and your second factor is active.
- Reach High by completing an in-person check at a Public Service Center.